Frequently Asked Questions

Find answers to common questions about our services and products.

General Questions

Aqua and Aroma is Hyderabad's premier cloud kitchen specializing in healthy and delicious shakes, juices, and desserts. We focus on natural ingredients and cater to various health needs.

Our central kitchen is located at 8-3-231/C6, Yousufguda, Hyderabad, Telangana 500045. As a cloud kitchen, we primarily operate through delivery, but pickup is also available.

We are open Monday to Sunday, from 11:00 AM to 9:00 PM.

Ordering & Delivery

You can place an order directly through our website's "Order Now" page, or through our delivery partners like Zomato and Swiggy.

We offer direct delivery within a 5km radius of our Yousufguda kitchen. For locations outside this range, you can order via Zomato or Swiggy.

Yes, you can select "Pick Up" as your order type on the "Order Now" page and collect your order directly from our kitchen during operating hours.

After placing your order, you will receive an order ID. You can track your order status on our Track Order page using this ID.

Product & Health

Many of our products are naturally vegan and gluten-free. Please check the individual product descriptions on our Menu page or the Health Concerns page for specific dietary information. You can also add special requests during checkout.

We are committed to using only the freshest, high-quality ingredients sourced daily to ensure maximum nutrition and taste.

Yes, you can add special instructions or allergy notes in the designated field during the checkout process on the "Order Now" page. We will do our best to accommodate your requests.

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